Summary: Covad resource section including tutorials, documentation, rebate forms and glossary.

Resources


Overview
Welcome to the Covad Online Support Center. Please click on the appropriate link below to find answers to your questions. If you do not find what you're looking for, email covadbillingsupport@covad.com or call the Covad Customer Support center at 888-64-COVAD.

Rebate Redemption
Links the redeem you Covad and equipment rebates.

Business Services Center
Additional services offered by our partners for your business.

Glossary
What those terms mean.

User Guides
PDF versions of the User Guides from the installation kit that came with your service.

Bill Explainer
An interactive explanation of your bill.

How Broadband Works Tutorials
Want to know exactly how broadband technology works and how it translates to the speed you get? Take this audio flash tutorial and it will show you step by step how Covad brings the high speed Internet connections to your work or home or business.
To open the presentation, please click on the link below. Make sure the sound on your PC is turned on so that you can hear the audio portion.
How Broadband Works Tutorial for Standard DSL users
How Broadband Works Tutorial for Standard DSL Plus and Business DSL Plus users

Legal Documents & Links
Policies, Contracts, and Links.